Support>Profile Professional

Profile Professional Software Support

Check the Frequently asked questions first as it may answer your question.  Also, please check the help file.

Profile Professional Software comes with free support if you purchased a VC3000PC, VC3000DAQ or a VC3000RFM.  If you didn't purchase a VC3000, phone support is $50 per incident or $150 for a one year support contract.

Support hours are Monday - Friday 8am to 5pm CST.

Contact us for support by mail or phone.  Our preferred method for support is Email since we may have to research the problem.  Fill out a support form for email support.  It also helps to send us the .RUN files if you have a question relating to data obtained.

If you are having a problem with the software, an update may fix the problem.  All updates are free.

Click here if you are having problems importing.

---

Downloads:

Profile Professional software for the VC3000PC/VC3000DAQ/VC3000RFM, Latest version upgrade.
        Profile3Setup.exe (8MB) version 3.3.9
        Last updated October 30, 2007

USB drivers for VC3000DAQ/VC3000RFM and Windows 2000/XP/Server 2003/Vista/x64
        Profile USB drivers.zip (735KB)
        Last updated July, 2007

Profile 3 Help
        Profile.chm (2.1MB)
        Last updated July 14, 2006

Profile 3 Manual
        Profile_3_Manual_July_2006.pdf (0.8MB)

Readme File
        Update list to Profile revisions.
        Readme.htm
        Last updated: August 15, 2007