Support>Profile Express


Profile Express Support

Check the Frequently asked questions first as it may answer your question.  Also, please check the help file.

Profile Express Software comes with free 30 day support.

After that Vericom offers three support options:

  1. The first is limited email support which may take up to 48 hours to respond.  Click here for email support.

  2. The second is a pay per incident support where the customer pays $50.00 for phone support of a problem.  Software updates are free within the same major revision.  In other words version 1.00 to 1.99 is free but to upgrade to 2.xx would cost a nominal upgrade fee.

  3. The third is a yearly service contract where the customer pays $150.00 per year to get unlimited email or phone support and free software updates we release during the contract term.  The contract can be renewed yearly.

Support hours are Monday - Friday 8am to 5pm CST.

Add the one year service contract to your cart.

View the service contract terms.

View the End Use License Agreement (EULA)

Click here to Register your software.

If you are having a problem with the software, an update may fix the problem.  All updates in the current major release are free.


Downloads:

Profile Express for the VC3000 Brake Meter, Latest version upgrade and demo.
        express1setup.exe (7.0MB) version 1.0.3
        Last updated Aug. 25, 2005

Profile Express version history.
        Profile Express version history.

Profile Express Manual.
        Profile_Express_Manual_Apr_2004.pdf

 


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